THE PHENIX
THANK YOU
for booking with SoulStr you can find important information about your stay here:
DOOR CODE
Sent to you in the first AIRBNB INBOX message immediately after booking. Your door code will access:
1. FRONT/BACK DOOR
2. YOUR ROOM
3. SUPPLY ROOM-LOBBY.
Guest luggage hold/ microwave/Ice & spring water room. This door is located opposite the lobby bathrooms. It is labeled "Supply Room".
4. GUEST LAUNDRY-4TH FLOOR
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WIFI
Wi-Fi NAME: Phenix guest
PASSWORD: Bangorphenix
LAUNDRY
The laundry room is located on the 4th floor at the end of the hall - exit right from the elevator. We don't provide detergent but there is a convenience store at 35 Main St called the Salty Brick Market where you can purchase.
TV
If you want LIVE TV go to the HULU app on the tv and look on the left menu bar for live tv.
QUIET HOURS
Please maintain a reasonable noise level (voices & T.V, etc) and respect quiet hours between 10pm and 8am. Thank you!
CHECK- IN AND CHECK-OUT
Self check-in begins at 3 PM. We don't mind early check-ins if room is ready.
Check out is 11:00 AM. Send us a quick text to let us know you have checked out. A simple "OUT" text is just fine!
COMMUNICATION
For the fastest and most accurate responses message through the messaging system of the platform you booked on. If you booked through our direct option then respond to the emails you received.
PARKING & TRANSIT
There is NO onsite parking.
Free street parking from 5pm - 8am Mon-Fri, and weekends. If it snows and they are plowing there is no overnight parking on the street and you will be towed. So then it's best to park at Pickering Square Garage or one of the other local parking garages-more info below.
Pickering Square Garage regular parking hours:
Pickering Square Garage @ 100 Broad St. About a 2-3 minute walk. It's $6 a day. Limited hours of availability. The garage is CLOSED on SUNDAY and you will not be able to exit or enter.
Mon-Wed 6:00am - 9:00pm
Thu-Fri 6:00am - 1:00am
Sat 8:00am - 1:00am
Sun CLOSED
Availability and pricing will vary for EVENTS/CONCERTS so inquire at garage. THE GARAGE IS CLOSED ON SUNDAY.
IF YOU NEED TO ACCESS YOUR CAR OUTSIDE OF THE GARAGES REGULAR BUSINESS HOURS BE SURE TO UTILIZE ONE OF THESE OTHER PARKING OPTIONS BELOW:
There are three municipal parking lots downtown where vehicles may be parked overnight free of charge every day of the week. These 2 options are the closest:
â—‹ THE LOWER LEVEL of the PICKERING SQAURE GARAGE on the Kenduskeag Plaza side(CANAL SIDE) from 5 p.m. to 7 a.m. (Kenduskeag Plaza West). -DO NOT DRIVE THROUGH THE TICKETING GATE FOR THE FREE PARKING-BASED ON AVAILABILITY.
â—‹ The lower level of the Hammond Street Parking Lot from 5 p.m. to 7 a.m. (entrance on Hammond Street at the corner of Central Street) Behind the Umami Noodle Bar *just across the street and to the right of our building* On SATURDAY & SUNDAY this garage remains open all day for free parking.
** IF IT’S SNOWING AND YOU NEED TO ACCESS YOUR CAR OUTSIDE OF THE REGULAR GARAGE HOURS THE 2 LOTS ABOVE EXTEND THEIR FREE PARKING EVENING OPTION TO 24/7 WHILE SNOW CONDITIONS PERSIST.
If there's any reason we wouldn't get a five star review please give us an opportunity to fix it before your departure. Once again, thank you very much for choosing to stay with us at The Phenix!